AluaSoul Zakynthos

Excellent hotel and team. Delicious food and great location. Very clean. Sunbed wars, towels on for most of the day when the owners didn’t use them!!

Lovely hotel in quiet area of Zante. Friendly staff, Room was cleaned/towels changed everyday although they didn't sweep the sand from floor. The fridge didn't seem to be working and even though we hardly used it, we did report it but nothing was done about it whilst we were there. Food was lovely; a large choice at every meal to suit all tastes. Entertainment every night, this was a variety of music acts although an early night was out of the question for those in nearby rooms.

Well what a lovely time we had at this hotel. The hotel was well presented and staff were constantly cleaning in all of the main areas. The small beach was very close to the hotel, with pedalos jet skis available to hire. The staff were brilliant, from the receptionist’s to the bar staff and up to the manager’s that were constantly walking around and helping with the minor duties of cleaning up etc. Nothing was a problem to any of them and always returned a mailed or wave when they saw you. The room we stayed in had 2 large single beds in with tv and fridge. Always cleaned and the bed was constantly changed. Watching the robot pool cleaner was an experience, never seen one before and were quite mesmerised by the little machine going about its job. Plenty of sun beds in the pool area with big brollies to give you shade when needed. I personally liked that they had a person going round to move towels from the beds if they were unattended for a certain length of time. Great experience, great staff lovely place to stay.

Location a little in the sticks not suitable for people with mobility issues as there are no lifts and the hotel is hilly to the beach and throughout. Rooms are dated and the showers have no pressure. The pool is quiet often dirty, the toilets from the pool are a death trap when wet. Several people fell when we were there, the sea is amazing full of amazing fish, however the beach and the walkway down to it are in terrible condition, and the single use plastics at the beach bar scatter the beach area and when snorkeling are seen to be at the bottom in the water where people clearly just throw them in. Such a shame. The up side the staff on reception are great, fun times with them each day, the staff in the dining areas are great to and Jaicamo the entertainment guy toys to make everyone take part, he was a great guy, meeting and greeting each and every guest each day. However his team mate Fredrico was all for the people he liked and not for anyone he didn't, and it was very noticeable. Overall its an ok hotel, set in a quiet location with not much going on, the entertainment (baring a Monday night when the 3 south African singers were on (who were great) was very poor boring and not really entertaining. Jo and her team on reception were fab and many a laughs were had between us, have a great season.

The seafront location was nothing short of unbelievable, the hotel was very clean, staff went above and beyond to help you. Pool areas were clean and there was plenty of sunbeds. Food was great especially the a la carte restaurant. Totally satisfied and would be back next year if the price is right as jet 2 upped the price by an eye watering £600 compared to this year.