Steigenberger Makadi

Beautiful hotel, really peaceful and relaxing. The staff can’t do enough for you and all go above and beyond.

The service at this hotel is exceptional, and done with a genuine smile. We had an issue with the room and the electricity and it was resolved quickly and easily. Good customer service is not about stopping things going wrong, it’s about how they’re resolved. Exceptionally clean rooms and grounds. The food is very good quality and varied. WiFi could be better, but it’s good enough. Peaceful and tranquil hotel in a great position overlooking the sea.

Just back from a week at the Steinberger Makadi, if you want to step off the world for an adult only break this is the place for you Staff are all of excellent standard, everything is looked after and Managers are present to ensure your needs are met. Ahmed our housekeeper best I’ve ever had new towel design everyday, 😀 waiter in restaurant the best too he has been there 13 years and so gave a lot of his guests I’ve never been to hotel that has so many returning people and I understand why. From Bar-to reception to chefs, housekeepers everybody is engaged in making your experience the best it could be. Cocktails are plentiful, food is of a higher standard, Hygiene is visible Thankyou all from new GM to the gent who was sweeping the grass you all play a part in making your hotel a special holiday home I will be joining the group of people who come back 😄

⭐⭐⭐⭐⭐ Excellent holiday - we felt pampered from start to finish We spent a week at the Steigenberger Makadi and the experience was excellent in every way. The hotel is very well maintained, the cleanliness is impeccable and the atmosphere is quiet and relaxing, perfect for couples. The staff deserve all the praise. All the employees were friendly, professional and always eager to help, making us feel welcome every day. The service was of a very high standard, and the attention to detail is noticeable everywhere. The food was varied and tasty, with options for all preferences. The restaurants and bars offered quality products and excellent service. The pool, relaxation areas and hotel facilities are very well organized and maintained. We particularly liked the calm and elegant atmosphere of the resort. In conclusion, it was one of our most successful holidays in Egypt. We highly recommend this hotel to anyone looking for comfort, quality service and a carefree holiday. We would definitely come back! Thanks to the whole team for a wonderful week! 😊

Where do I start? Firstly thank you mr Mahmoud for the lovely room you allocated us and all your help throughout our stay. Our cleaner Ayman 6619 who kept our room spotlessly clean and the daily towels creations every day absolutely awesome. Reception the two Ahmeds short and tall, Ahmed thanks for always opening gym early and tall Ahmed thanks for all your help too. Breakfast was a dream Raydar always having our tea/ coffee ready for us as we came in, and Amr for all the omelette and eggs perfect every day, and little abdollah a smile every day. Pool area was absolutely spotless kept by Yahai and Ibrahim. You know have an adopted Welsh mother. The daily cleaning of sunglasses by yahai was a lovely touch, Ibrahim(no like shorts you were a star. Pool bar and restaurant thank you all for looking after us Osman(mr charmer) midic hosanna Moustafa Ahmed Hesham you all kept us in drinks without even asking and tiredlessly kept walking around all day. Please mr Hamed give these boys walking around hats please. George what can we say always looking after our requests for different meals always with a smile and humour thank you top man.evening restaurant raydar again a star and Mohamed always looking out for our needs, Chalid hope wedding went ok. Evening bar Sammy Ahmed and Sharref always smiling and having drinks ready Egyptian night the best. Essay fathay thanks for looking out for us and Mamoud always checking we ok. Mr Hamed you should be so proud of all your wonderful staff from bosses to gardening men all were so polite and smiling. Two little things not quite right the minibar should soft drinks please reinstate to be free and the daily newsletter at breakfast.